We're a health-tech startup using biometric AI and science-backed formulations to solve acne without damaging your skin barrier. Every product is CPSR-certified and paired with weekly tracking to prove what works.
We collect biometric and health data through The Balanx System AI to diagnose your skin condition and track your progress. We also collect your contact and order information to provide our service and communicate with you.
KLERATY LTD processes your data under UK GDPR and the Data Protection Act 2018. We rely on three legal bases: your explicit consent to use The Balanx System AI for skin analysis, our contract to deliver your treatment and tracking, and our legitimate interest in improving our service. You control your data at every step.
Your biometric and health data collected through The Balanx System is shared only with our certified AI partners to improve your skin diagnostics and treatment recommendations. We also share essential order information with Hera Beauty to process your shipments. We retain your data securely for as long as needed to serve you, and you can request deletion at any time.
Under UK GDPR, you have the right to access, correct, delete, or port your personal data. You can request deletion (Right to be Forgotten) within 30 days. Contact us at contact@kleraty.co.uk or +12345678900 to exercise these rights.
If you believe KLERATY LTD has mishandled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office. We also welcome the opportunity to address your concerns directly first.